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To discuss your requirements
with one of our information quality
experts, or to hear more about our
services, please contact us for an
informal, no obligation, discussion.

Education and Coaching

“Everyone thinks of changing the world, but no one thinks of changing himself”
Leo Nikolaevich Tolstoy

The quality of data and information will remain high if there is a “quality-minded culture” within your organization.By means of workshops and/or personal coaching, staff will learn to make contributions that result in improved information quality. They learn how to identify and avoid the many recurring causes of unreliable data and information and learn how to implement continuous, sustainable improvement to your organisation.

This requires an understanding and a respect for how poor quality data affects all downstream users, and to this extent, InfoBlueprint ensures that your organisation’s information value chains interact across the whole enterprise.

By being more attentive to differences in perception and interpretation of information, and through an awareness of the risks of using unreliable data, this quality is increased even more.

InfoBlueprint provides Education and Coaching to ensure that staff understand and apply the techniques and practices which result in reliable data and information.

This service is often provided in conjunction with a project to implement Enterprise Information Quality Management. For more information on this please see our Information Resource Management service

To discuss your requirements with one of our information quality experts, or to hear more about InfoBlueprint’s education services, please contact us for an informal, no obligation, discussion.

Workshops

We regularly host a set of Data and Information Quality related Workshops each of which can be customised to suit your particular requirements:

The Importance of Data Quality ½ Day

This Workshop is designed to help everyone to appreciate the importance and value of data and information to their organisations and to their jobs, and to explain the issues, risks and costs associated with data and information quality, and what steps can be taken to reduce their and their organization’s exposure to low quality data and information. The Workshop will be useful to all organisational roles: IT and non-IT persons.

Programme:

Module 1:	What is Data Quality? / What is Information Quality?
	- How does it impact my organisation? - What causes low quality? Recognising the symptoms
Module 2:	What can I do to improve Data Quality?
	- Data Quality is everybody’s problem. Everyone can help.
Module 3:	Introducing a Quality-Minded Culture
	- “Prevention is better than cure”

Understanding & Improving Data & Information Quality 1 Day

This Workshop is designed to help those involved in the management of an organisation’s data and information, and those responsible for data cleansing and improvement operations. It will explain the issues, risks and costs associated with data and information quality, and explain what can be done about it, how to measure data and information quality and how to build a business case for investing in this important initiative. It will be useful to both IT and Non-IT departments.

Programme:

Module 1:	What is Data Quality / What is Information Quality?
	- How does it impact my organisation? - What causes low quality? Recognising the symptoms
Module 2:	“You can’t manage what you don’t measure”
	- Why regular measurement is essential
Module 3:	Measuring Information Quality
	- Where, When, What and How to measure Data Quality
Module 4:	Making the Business Case for Quality Improvement
	- Getting ‘buy-in’ from Management, business users and IT
Module 5:	Implementing Data and Information Quality improvement
	- Corrective measures (fixing existing problems) - Preventive measures (addressing root causes of problems)